About Mark
Founder of Jackson Residential, Mark has an enviable reputation in the industry. Having started his Real Estate journey in 1994, Mark has held positions in some of Wollongong’s leading organisations with his focus at that time being sales recruitment training. Mark has turned his full attention back to sales with a commitment to providing good old fashioned friendly service with an intrinsic understanding of the property industry. Mark is committed to creating an agency of incomparable quality and sound advice.
Mark's Reviews
This was very much a reluctant and highly emotional sale for us, and Mark stepped us through each step of the process with clarity and compassion. He communicates what is happening without fuss and it has been a smooth process overall for us.
Verified by RateMyAgent
Mark Jackson has been a pleasure to work with and a true professional. Selling real estate from another state should have had its challenges but Mark was amazing, he kept me informed at all times and negotiated the sale of the house to suit all parties.
Verified by RateMyAgent
We were very impressed with Mark Jackson from the moment he first walked through our door. Fantastic communication throughout the sale of our home,spot on with pricing, very reliable and professional. Reception staff were awesome to deal with. Thanks so much Mark, you made a stressful time so easy for us.
We highly recommend Mark and his company and would definitely have him help sell or buy again if we need to in the future.
Verified by RateMyAgent
Mark was excellent to work with in selling my house. His advice was knowledgeable and was able to organise staging for the property which really made the difference in securing a sale. Mark kept us informed at every stage of proceedings, including post-open house feedback and negotiations. He was able to secure a better offer, which was unexpected but very welcome. Mark worked tirelessly on our sale and gave true personal service. We are very happy with Mark's assistance and efforts on our behalf. Thanks Mark!
Verified by RateMyAgent
From the start of the selling process, Mark makes you feel at ease with a friendly handshake and a big smile. Everything is explained and organised in a quick, efficient way from photos of your property to building inspections.
Communication is excellent and you are always up to date with what’s happening during the selling process. Discussions and expectations are realistic with the best result for you the target. Expertise and local knowledge can’t be beaten.
Mark was handling the townhouse for us as a rental so he was doing a great job so it was an easy choice to have him do the sale. He was extremely efficient and kept us informed with all the details. His marketing and local knowledge was excellent and he had the townhouse sold within three days. Great job Mark. If I ever wanted to sell my house he would be the first person I would call.
I can't speak too highly of Mark and his professional team. From the first meeting to the sales campaign and settlement and beyond, Mark has been a joy to work with. His unparalleled knowledge of the area and the industry was very reassuring. Mark kept in regular contact throughout the process and his ethics and integrity are second to none. I thoroughly recommend Mark Jackson to anyone buying or selling in Wollongong - he is an absolute gem.
From the start of the selling process, Mark makes you feel at ease with a friendly handshake and a big smile. Everything is explained and organised in a quick efficient way from photos of your property to building inspections.
Communication is excellent and you are always up to date with what’s happening during the selling process. Discussions and expectations are realistic with the best result for you the target. Expertise and local knowledge can’t be beaten.
Mark has helped us sell 3 houses. He is always professional, honest and very approachable. Mark communicates well and kept us informed of every step of the selling process. He goes well above his job description, making a stressful experience easier. We are very happy to recommend Mark and his staff to anyone buying or selling.
We are very happy to leave a review for Mark after the sale of our property in Port Kembla. It went beyond our expectations, but we were more than happy with the open and honest manner in which the sale was conducted.
Mark kept us in touch and informed the whole time and made the sale an easy experience. We live away from the Wollongong area, and Jackson Residential has managed and sold properties for us for over 10 years. We have always been more than impressed with their professional manner and efficiency when needed. We are more than happy to recommend this agency.
I am very impressed with all categories in the recent sale of my unit. I bought the unit five years ago through Mark Jackson and as my circumstances changed, have recently sold it through this agency. At all times I have found the people I dealt with at Mark Jackson to be excellent both in their expertise and outcomes.
I was very fortunate to have the expertise and experience of Mark Jackson guiding my house sale. His calm and quietly confident manner is reassuring and encouraging. His assessment was realistic and practical.
My dealings with Mark were wholeheartedly positive. Mark made himself available at all times, always returned calls and kept me well-informed. I found him an excellent communicator. Another welcome trait is Mark’s empathy. He showed respect and understanding for any personal matters influencing the sale. A very smooth experience all around.
I relied heavily on Mark's guidance which paid off very effectively.
This is the second time we've trusted Mark to act as our agent and we will go back for a third time. Mark was super helpful and his advice was always sensible, informed and clear. The market was going through some upheaval at the time but I'm highly confident Mark managed to get the best possible price for us (quite a bit more than we expected). There was some complexity to the sale, as well as some sensitive personal issues affecting parties to the sale and Mark handled it all with empathy yet effectively. Mark always kept us and the buyer updated during the long settlement, as well as assisting in various secondary negotiations (unrelated to the sale itself) along the way.
Very highly recommended.
Since Mark sold us the home back in 2012 I knew that if ever the time came to sell, Mark would be the first person to contact. He was never pushy, always communicated well, and I felt a trustworthy person with high moral standards and a good knowledge of the market. I knew Mark at all times had our best interests at heart. I have absolutely no hesitation in recommending Mark to handle your sale.
Selling our house while it is on the same stress scale as starting a new job, divorce, bad news, was undertaken with loads of support, attention to detail and excellent communication from Mark Jackson. Mark is straightforward and totally transparent in his approach and manner. He works with the vendors best interests in mind and is also very responsive and supportive of genuine buyers. He is great to work with and highly recommended by us. An excellent local business.
Mark, Robyn and the team from Jackson Residential sold our townhouse with the utmost professionalism and friendly approach. Mark's extensive real estate knowledge, experience and honesty throughout the whole process were second to none. We were very happy with the result.
Mark was incredibly transparent in our dealings with him. From our initial offer to acceptance, it took only 2-3 days without any anxieties. He further assisted us with providing a removalist and other items through the settlement and exchange period. We were very happy with Mark and his services.
From my first enquiry through the whole process Mark Jackson proved to be a dedicated professional. Moving from a family home I'd lived in for 56 years was something I felt very daunted by. Mark was patient, reliable, always available to answer questions no matter how trivial. My contact with Robyn in the office was likewise a positive experience. I consider myself fortunate to have been exposed to best practice in the real estate business during a major life change. Thank you Mark and Robyn.
Thank you Mark for all your hard work and positive attitude in the sale of our house. We really appreciated your professional and respectful approach but most of all your honesty. You made the whole process as stress free as possible.
Thank you once again.
We were extremely happy with Mark selling the unit for us. We found him to be honest and trustworthy. He has extensive knowledge and experience in the area and was very easy to contact if we had any questions. He kept in touch throughout the inspection and offer process and we were more than happy with the final result.
Mark and his team were extremely professional, knowledgeable and supportive from beginning to end.
They certainly live up to their motto "Let us help you" as the whole journey with Jackson Residential was easy and stress free!
I wholeheartedly recommend Mark and his team!
Mark and the team at Jackson Residential were amazing, handling everything from preparing the property for sale, communicating gently with the tenant and arranging all reports and legals. We didn't lift a finger - the property looked great and really popped in the marketing, and the tenant was on-board for bringing prospective buyers through, even at short notice.
And what a result! We received a great offer in just 6 days on the market. We could not possibly imagine a better experience.
This was the first time we had ever sold a home and had no idea what to expect or where to start. We spent an evening with Mark where he explained the whole process from start to finish and answered every question we had. He made it simple to understand and helped us every step of the way. There was no over promising anything and gave us realistic expectations of what he thought our property was valued at and what he thought he could sell it for. The communication we received through the whole selling process was above our expectations and anytime we contacted Mark it was always welcomed and we were encouraged to contact about any queries we had no matter how small or how often it might have been. We are more than happy with the experience and the outcome of our house sale. I encourage anybody who is reading this review, do yourself a favour and give Mark a call.
Mark and his team worked tirelessly to achieve a great outcome in the sale of our property. He is confident during negotiations and willing to make that extra commitment to achieve the best result. His team were always professional, communicative and responsive to all our needs. We felt well supported by their invaluable expertise.
Having Mark as our agent to sell our home made the process easy. I genuinely believe he had our best interests at heart, always acted in a professional manner, always kept us updated and also acted in a fair and professional manner with all prospective buyers. I would highly recommend Mark
I would like to thank your team and yourself for the professional and caring way all the pre sale and sale negotiations conducted by your agency were resolved. Buying and selling a house can be quite stressful at times for buyers and sellers yet you kept liaising with both buyer and seller understanding the requirements of both parties resulting in the sale to the satisfaction of both parties.
On behalf of my mother Nina and myself we could not have been happier with your handling of her property sale and I am sure the purchasers of the property were rewarded also by this seamless process.
We would highly recommend your agency to any prospective buyers or sellers.
I would just like to express appreciation to Mark and his team for making the sale of my home stress free, they took care of everything, kept me totally informed throughout the whole process. So would definitely recommend Jackson Residential if you are looking to sell or buy your home.
I have had experience buying, selling, and renting property in the Wollongong area over the past 6 years, and Mark is by far the most professional real estate agent I have dealt with during this time. His knowledge of the local market is excellent, and he went above and beyond to ensure the purchase and exchange of this property went smoothly. I wouldn't hesitate to use Mark should I need to sell my property in the future, and would recommend him to anyone looking to sell in the Wollongong area.
Mark Jackson was extremely accurate with his advice and provided a professional, hassle free service. His communication with all interested parties was second to none. The outcome was fantastic and stress free. I can highly recommend Mark and his team, and will definitely use him again in the future.
Mark was very impressive, he knows the market well and gave good advice with a view to getting a positive outcome for the sale of the house He has an engaging manner and was available anytime, as needed to assist in the sale process and follow-up.
I would certainly recommend you and your agency to any future customers.
Mark has sold 2 properties for us and negotiated the purchase of a another.
Mark has a sound knowledge of the market.
He gave us an insight on the potential buyers and their opinion whether it be negative or positive.
We appreciated his honesty and always felt confident the property's were in reliable hands.
Ken and Rita
Mark & Rob, thank you for the thoughtful gift! It was a lovely surprise to receive the book with wonderful pictures of our townhouse. I was very fond of the grass (aka MCG of Frances St). We had great neighbours. Thank you for your efforts in selling our place. Hopefully, being the 3rd time we sold, it will be the last.
Sish
Mark's professionalism stands him way above the rest of the pack. He is always polite, courteous and friendly in his manner. Regular updates informed us of our property's progress and in the end we were happy with the sale. I would not hesitate in recommending Mark Jackson for all your real estate needs. Great, honest service, which unfortunately seems to be a dying art these days. 5 Stars.
Chris
Mark is an extremely honest and personable guy. Throughout the sale process, Mark's communication was great, continually updating me on it's progress. To top it off, Mark was able to secure a price which exceeded my expectation. I cannot speak highly enough of Mark and would recommend him to anyone looking to list their property.
Kerrie
We feel so fortunate to have bought our first home with Mark. Throughout the process we never met an agent that was such a pleasure to deal with. Mark is honest and sincere and made the whole process comfortable while always accommodating requests for inspections and advice without issue. Thanks Mark.
Guy and Eleanor
Mark has been looking after my Mum's home for the last 2 years as a rental & then it's sale.
Mark and the team at Jackson Residential are such a professional, efficient agency in all aspects of property management. Mark kept us constantly in the loop, always available to answer questions & with knowledgeable advice. Always upbeat and positive through a difficult time.
I can't thank you enough, Mark, for a job well done. Great guy, great team.
Cheryle & Steve
I would highly rcommend Mark Jackson and his team!
The property I purchased had some challenges on many fronts, Mark went above and beyond to answer my questions (with loads of patience) and readily provided information.
A bit of a stressful situation made less stressful. I would recommend Mark to anyone who wants to sell or buy.
Thanks
Paul
Great experience with Mark. He was polite, professional and respectful.
From a financial prospective, Mark did a great job to facilitate the two buyers and we ended up getting a final higher price than the upper limits of the guide.
If we are ever on the lookout for an agent, or a friend asks for a recommendation, Mark is top of the list. Thanks again!
Nabil & Azarnoush
We had to sell our late mother's villa. Mark was easy to communicate with and he continually kept us updated. We sold the property after the first weekend of viewing and for the price we wanted. Both Mark and his staff were professional in their approach and we have no hesitation in recommending Jackson Residential in the future or recommending it to others.
Wendy
By far Mark is the most honest reliable and professional agent you will come across. He managed to achieve a great result in minimal time. Communication was exceptional which meant I could make informed and timely decisions. I have absolutely no hesitation in recommending Mark for either your sale or rental needs. I can attest to both. Thank you so much Mark for all your support and work ethic. There are few of you! An extra special touch at the end shows how genuine and caring you are in sometimes emotional situations. Well done!
Laura
Dear Mark
I would sincerely like to thank you for the excellent result in recently selling our property in Towradgi.
The result was quick and amazing in this market and I couldn't be happier.
Having three offers on the table in a week was incredible and the result was a testament to your professionalism and honest approach to the negotiations.
Your communication daily was great in keeping me informed of the negotiations and resolving any queries I had.
As a seller I couldn't be happier with the outcome and would thoroughly recommend you and Jackson Residential to any perspective sellers.
Please also pass on my sincere thanks to Robyn and the rest of your team for the great job with marketing and being so obliging in answering my concerns along the way.
Congratulations and thanks on a great job.
Warm regards
Linda Walker
May 2019
Dear Mark and the team,
Thanks so much for your honest, kind and helpful dealing with us in our purchase. We really appreciated all the things you did for us, especially as we were the buyer, not the seller! Thanks for organising the keys for early access especially, it made all the difference to ensuring a smooth move (and for dropping them off to us!)
You are a special real estate business.
Thank you from the Mackays
Dear Team
I just wanted to say a huge thank you for being so patient, kind and supportive towards me in a time of a very difficult transition.
My new house is a beautiful sanctuary for me an the family and I have you all to thank for bringing it to life and making it a reality.
Thank you for being all round BEAUTIFUL humans, I am forever grateful.
Many thanks
(a happy tenant)
Please accept our sincere thanks for the successful sale of our house. Over the years we have bought and sold more than twelve houses and apartments, a warehouse and several farms using the services of various real estate agents.
Recently when we wished to put our home in MtPleasant up for sale we chose your agency to handle the sale, and what a good decision it was. You spent some hours with us discussing and organising a sales plan, and as the days and weeks passed you provided us with invaluable help and advice for the many tasks to be done.
Help and advice was always available with a phone call, and you visited us several times a week to ensure all was going to plan. Your positive and cheerful demeaner was always so welcome, and nothing was too much trouble. Your staff were unfailingly helpful, and Natalie went beyond the call of duty.
The marketing plan was even better than we had hoped, with beautiful photographs and an excellent video, the house was stylishly decorated and presented, and the 3D presentation impressive and very informative. The cost of all this was very reasonable, and the end result was a quick and successful sale.
We would like to say how happy we were to have used Jackson Residential, and without any doubt you have been the best agent we have had in our forty-odd years of property transactions.
Without hesitation we would highly recommend you to any prospective vendor looking for an honest, reliable, keen and professional real estate agent.
Dr S.J. Bock and Catherine Bock
It has been fantastic working with you guys and yes we received our parcel the other day, it was so thoughtful and lovely it had me in tears. Thank you again!
We are more than happy to be used for future references for new clients, we couldn't be happier with the whole process and outcome and want to share our feedback with others.
Kim & Scott
Hi Mark
We take great pleasure in thanking you for handling the sale of our property. The trust and confidence we placed in you has been richly rewarded. We were kept up to date with developments and your friendly and professional service proved we made the right choice. Thanks to you Mark, and your staff.
Sincerely
Inge, Diana and Nick
To Mark and the Team
We just wanted to say thank you for all your hard work and dedication in selling our home. We couldn't have been happier with the result and appreciated the personal touches of the sale (including the counselling regarding the stress of buying and all that it involves).
Thanks also for the beautiful photobook of our first home. It was a really lovely surprise to have it arrive. A wonderful keepsake. Thanks again.
Matthew & Christine Gregory
It is a pleasure to write this testimonial for Mark Jackson, who recently sold my house in Gwynneville.Mark is a very good real estate agent and a very nice person. I appreciated his knowledge of the area, advice regarding the sales process, and achieving a sale in such a short timeframe. I was kept informed every step of the way and I always felt Mark had my interests at heart.In short, Mark is efficient, helpful and a pleasure to deal with. I wish him well and many sales in the future.
Professional, friendly, trustworthy, and outstanding service is what you can expect when dealing with Jackson Residential. Mark, Sharon and team operate their business with honesty, integrity, passion and an excellent work ethic. I would highly recommend this team for all your property needs without hesitation.
We were very happy with the professionalism and excellent attitude shown by the staff of Jackson Residential with a special mention to Mark who handled the sale of our unit with the utmost integrity and support. Mark even went above and beyond his duty to trim a bush that was partly blocking the light into our lounge. We have no hesitation in recommending Jackson Residential to anyone wishing to sell or rent their property.
Now that the dust has settled I wanted to let you know how much Andrew and I appreciated the way you handled the sale of our property.Wow, what a whirlind event that was. Offers at the first open house, sold within a few days and settlement in 3 weeks! From day one when we met to discuss a plan for the sale of the property I knew we had made the right choice in choosing you as our agent. The information you gave us that day and your suggestions on how to market the property were very much appreciated. The premium photos certainly showed the house at its best. We appreciated your daily phone calls to keep us up to date with what was happening during the entire process - we never onve felt we did not know what was happening. The whole process seemed to just flow along and for this we are thankful. This only happened because of your expert handling every step of the way. We are very happy with the price you achieved for us and would highly recommend Jackson Residential to anyone who wanted to sell their home.
Mark, I cannot thank you enough for all that you've done to ensure I received a good price for my property. I want to thank you for your patience, expertise, and most importantly for keeping me informed on a daily basis. I really appreciate your unique approach to selling real estate. It sets you apart from the rest! I wish you all the best for the next, exciting growth phase of your business. You deserve every success!